Key to Success

At the moment, employment is hard due to businessmen cannot spend money to hire more people due to economy. I currently work as a hibachi chef in Hinode Japanese Steakhouse. I have been there for 6 years and I would say that my job is stable due to the company needing me to work there. I have seen many servers, busboy, cashier, hostesses, and sushi chefs that use to work there but have been replace yet only 3 chefs that were fired because the business need us the most. I will say that out of all the Japanese steakhouse, Hinode doesn’t advertise. We depend on people that ate at Hinode’s would tell people how amazing the experience was and would come again with more people. Yet this isn’t as effective because the idea can backfire on us. What if a customer hated a chef and would tell their friends how horrible the restaurant treated them. The company does not do advertisement, they rely on the customers to spread the word yet if we treat the customer horrible, we would lose more customers if they tell other people. Having a blog would give us advertisement that we need.  We won’t rely on “word of mouth” but we can rely on our blogs.  Public relations are our key idea in order for us to succeed. We need customers to come happy and leave happy.  Our head chef has said before, “It takes a year to make a customer a regular but it takes one bad memory for them to leave”. Those words mean to use more than anything else because customers is our lifeline and having a blog can help us communicate with them better. Plus it is much easier to write our feelings in the internet than expressing it in person and that is why having a blog is a key to our success.

For The People

I usually don’t know much about blogs but when I do see one, the first words I read is the title and I can say is that Southwest Airlines got one of the best blog titles I have seen. The title is called “Nuts about Southwest” and that is catchy and making people want to read more about Southwest. Another characteristic about the blog that I like is how the blog leans towards their employees. Most blogs I see is that employees right what they like about working in Southwest Airlines. Not only that employees share about how they feel about the company but workers also share their feelings on other subjects they love. One of the employees, blogged about Knights of Heroes which focuses on proving to kids that the only thing standing in the way of achieving their dreams is the limitations they place on themselves. This blog doesn’t have any ties with Southwest yet I like the idea of letting the employees share their feelings because the employees will bond better making the company better. Now another idea I love about Southwest Company is that they try to involve the community. They want their employees to do a community service on any non-profit organization. After they do a community service, they can add their names on a ballot and have a chance on getting a reward. One of the rewards is flying on a new Boeing airplane which an employee said “I just love that new plane smell!” Having employees happy, now that is smart business. If you want to read more visit this website: http://www.blogsouthwest.com/



Val Morano, Week 6.3

Current Employee Situation

Employment and titles are very important in our society. If you must know, I am 21 years old and I have been in banking for almost more then 2 years now. I love it and I wouldn’t trade it for the world. I was a full time teller and personal banker in Missouri at Liberty Bank until I recently moved to Florida to follow my husband to law school. With that said, I am a full time student at OTC and currently working for Bank of American here in Florida.This is my last semester at OTC and I am very excited to use my AA degree to transfer to a larger University to major in a progressive career. I can see the benefits in blogging for the banking world. With blogs it would be very easy to share visibility, sales and public relation. Although most banking information but credited to FDIC, I can see how posting positive things about community growth, sales, and customer appreciation could result in more customers and understanding of banking. Blogs overall should be utilized for growth in a business and I can see the connections with banking. Tell me what you think! 

Lindsey Driskell, week 6.3 

Delta Air Lines - Corporate Blog Review

When deciding a corporate blog to review, I went with who I fly with the most, Delta Air Lines.

http://blog.delta.com

Naturally, I am in favor of Delta Airlines because they have always been very corporative in my history. When opening their blog I was quick to judge. My first thought was how plan and boring the blog and site was. Once I started reading and scrolling through the posts and options, I realized that instead of boring, the blog was actually simplistic. The simplicity of the blog made it easy for me to understand where I can go to read or seek more information over a certain topic. The blog posts are very informative and keep me looked in because they all apply to me. Delta seems to know who their audience is and it shows through their blog. Along side of very informative Delta posts, there are customer and employee posts telling their story. The sense of another person’s point of view insures Delta quality to myself and others viewing the blog. Through viewing Delta’s user friendly blog, I now have seen the importance in businesses having blogs. I approve of Delta Air Line’s Blog!

Lindsey Driskell, week 6.3